Enhancement of global competition and strict demands of customers, increase in their anticipations and reducing added value - all this requires that companies incessantly and innovatively improve their own processes , products and services, in company and in entire supply chain.

Only perfect satisfaction of customers who receive total quality and value of product or our service represents success for Iskra Mehanizmi, d.d., Lipnica as a system supplier in the entire field and for its sub-suppliers, whose products and services help to satisfy customer's expectations through Iskra Mehanizmi.

Basic requirements which we like must fulfill are the following: timely planning of processes of processes without errors, prevention of errors, continuous improvement in the entire supply process from the first demand of customer to serial production and the use of products.

Active support and co-operation of suppliers in this process is indispensable. Therefore "zero defects quality" philosophy represents explicit and irrevocable requirement to our suppliers. Its implementation through entire supply chain is realizable only in the case of common investing of Iskra Mehanizmi and suppliers in the development and continuous improvements of process, products and service.